Elevator Status
Elevator Status
Find out the current status of any elevator at CTrail Shore Line East and CTrail Hartford Line stations.
Some elevators in the CTrail system are managed and maintained by a third party. For New Haven Line (MTA Metro-North) station elevator status, please click here and select ‘MNR’. We will send service alerts on elevator status and update this page when an elevator returns to service. A copy of the elevator mitigation policy can be found here. Customers can also sign up to receive service alerts via text message or email by visiting the following service alerts pages:
CTrail Shore Line East Service Alerts
CTrail Hartford Line Service Alerts
To report an elevator outage, please call CTrides at 1-877-CTrides (1-877-287-4337).
| Station | Lines | Location | Status | Note |
|---|---|---|---|---|
| Berlin | Hartford Line | Track 1 | In Service | |
| Track 2 | In Service | |||
| Branford | Shore Line East | Track 1 | In Service | |
| Track 2 | In Service | |||
| Clinton | Shore Line East | Track 1 | In Service | |
| Track 2 | In Service | |||
| Guilford | Shore Line East | Track 1 | In Service | |
| Track 4 | In Service | |||
| Hartford Union Station | Hartford Line | Track 1 | In Service | |
| Madison | Shore Line East | This station does not have an elevator | ||
| Meriden | Hartford Line | Track 1 | Out of Service | The elevator on Track 1 at Meriden is currently out of service. A technician has been notified. |
| Track 2 | In Service | |||
| New Haven State Street Station | Hartford Line Shore Line East | Track 1 | In Service | |
| Track 4 & 6 | In Service | |||
| New Haven Union Station | Hartford Line Shore Line East | East Lobby | In Service | |
| Track 1 & 3 | In Service | |||
| Track 12 & 14 | In Service | |||
| Track 2 & 4 | In Service | |||
| Track 8 & 10 | In Service | |||
| West Lobby | In Service | |||
| New London | Shore Line East | This station does not have an elevator | ||
| Old Saybrook | Shore Line East | Track 1 & 3 | In Service | |
| Track 2 | In Service | |||
| Springfield Union Station | Hartford Line | Platform C - Track 4 & 6 | In Service | |
| Platform D - Track 8 | In Service | |||
| Wallingford | Hartford Line | Track 1 | In Service | |
| Track 2 | In Service | |||
| Westbrook | Shore Line East | Track 1 | In Service | |
| Track 2 | In Service | |||
| Windsor | Hartford Line | This station does not have an elevator | ||
| Windsor Locks | Hartford Line | This station does not have an elevator |